Privacy Policy

Last updated: October 2026

1. About Gardentime

Gardentime provides garden design, landscaping and maintenance services throughout Lanarkshire and surrounding areas.

References to “we”, “us” or “our” in this Privacy Policy refer to Gardentime.

2. Information We Collect

When you contact us through this website, we may collect information such as:

• Your name
• Your email address
• Your telephone number
• The service you are interested in
• Details you provide about your garden or project
• Any other information you choose to include in your enquiry

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry
• Discuss your requirements
• Arrange site visits where appropriate
• Prepare quotations
• Provide requested garden or landscaping services
• Maintain records relating to customer enquiries and work

We do not use information submitted through the contact form for unrelated marketing purposes unless you have separately agreed to receive such communications.

4. Legal Basis for Processing

We process personal information where it is necessary to respond to your request, take steps before entering into a contract, perform services you have requested, or where we have a legitimate business reason to communicate with you about your enquiry.

5. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with service providers where necessary to operate this website, manage email, host website data or provide services to you.

Information may also be disclosed where required by law.

6. Website Hosting and Email

This website is hosted using third-party hosting infrastructure. Information submitted through the website may therefore be processed by our hosting and email providers as part of delivering the website and messages.

7. Cookies

This website may use essential cookies required for normal website operation, security and WordPress functionality.

If analytics, advertising or other non-essential tracking technologies are added to the website in future, this policy and any cookie controls may be updated accordingly.

8. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records and meeting legal or accounting requirements.

9. Keeping Your Information Secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no website or email system can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights in relation to your personal information, including the right to:

• Request access to information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete information in certain circumstances
• Ask us to restrict how information is used
• Object to certain uses of your information
• Request a copy of certain information in a portable format

11. Contacting Us About Your Information

If you have questions about this Privacy Policy or want to exercise any of your data protection rights, please contact us using the details provided on our contact page.

Contact Gardentime →

12. Complaints

If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the issue.

You may also have the right to raise a complaint with the UK Information Commissioner's Office.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services or applicable legal requirements.